General
La Grange Crane Services, Inc. (“La Grange Crane” or “we”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the practices that La Grange Crane follows with respect to the types of information we may collect from you or that you may provide when you visit the website lagrangecrane.com (the “Site”). This Policy applies only to information we collect from this Site and does not apply to any other website or business activity of La Grange Crane. By using our Site, you consent to the collection, use, maintenance and disclosure of this information by us.
We reserve the right to revise this policy at any time.
Information We Collect
We collect “personally identifiable information” and “usage information” from our Site. This information includes user’s name, physical address, phone number, and e-mail address as well as your computer’s IP address or browser type and any other information you voluntarily choose to share with us on forms.
“Personally identifiable information” is information that tells us who you are, such as your name, physical address, and e-mail address. “Usage information” is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit or use our Site, such as your computer’s IP address or browser type.
We may collect personally identifiable information when you create an account with our Site, edit or update your account information or if you voluntarily choose to provide it to us. This information can be gathered when choosing to select and complete the following sections: Contact, Get a Quote, Get in Touch, Request a Project Quote, or by choosing to contact our offices directly. For example, we may collect your first and last name, physical address, e-mail address, and phone number.
You can choose not to provide personally identifiable information to us. Additionally, most browsers can be configured to reject cookies or alert you when cookies are being sent. However, if you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.
We may collect “usage information” anytime you view and/or interact with our Site or its pages, features and functionality.
This Site may also use “cookies” and other technologies to recognize users, customize their experience or serve advertisements. A cookie is a small text file that a website’s server places on a user’s computer, mobile phone or other device. The cookie transmits information back to the website’s server about the browsing activities of the computer user on the site. This includes information such as pages and content viewed, the time and duration of visits and whether a computer user clicked on an advertisement. Cookies also can be used to recognize users and maintain data related to a particular individual, including passwords. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a computer user across different sites. Cookies are used as a standard practice by many sites. As important as cookies are to our Site, we understand that this might make you uncomfortable. If you would prefer not to accept cookies from our Site or any other website, you can modify the settings on your web browser. You may refer to your browser’s online help feature or user manual for instructions on how to do this. If you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.
Disclosure and Use of Information We Collect
We use personally identifiable information for the purpose for which it is provided and for the other purposes described in this Policy. Your information will be used for the following: Project related updates and job information; to respond to e-mails or inquires; to provide customer support and customer satisfaction survey.
We may provide your personally identifiable information to third party vendors who help support overall business functions to include but not limited to, billing, strategic business planning, marketing and advertising initiatives. Information provided will be for internal business use only and will not be disclosed to any outside entities for marketing use.
We may disclose personally identifiable information to affiliated companies, our parent company and sister companies.
We may also use and disclose personally identifiable information and automatic information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our terms of use and other agreements, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of La Grange Crane, our customers or others.
We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Policy. Also, in the event that our assets are sold, personally identifiable information may be one of the transferred assets.
Privacy of Children
The Site is a general audience website. We do not intentionally collect personally identifiable information from users of this Site who are under the age of thirteen.
If we become aware that a user of our Site is under the age of 13 and has placed an order using our Site, we will remove that child’s personal information from our files.
Updating Your Information
If you would like to review and/or request changes to any of your personally identifiable information collected through the Site, you may call to update at (708) 354 – 3510.
Data Security
Information transmitted on the Internet and/or stored on systems attached to the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.
Links to Other Websites
While you are using this Site, you may be linked or directed to other third-party sites outside of the Site that are beyond our control. Each of these third-party sites may have a privacy policy different from ours. For example, you might click on a link or banner ad that will take you off the Site. These links and banners may take you to sites of advertisers, sponsors and co-branding partners. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties.
Changes to our Policy
It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you [by e-mail to the email address specified in your account] [and/or] [through a notice on the Site’s home page]. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for your, and for periodically visiting our Site and this Policy to check for any changes.
Contact Information
Please send any concerns regarding our privacy policy to: (708) 354-3510
Updated October 29, 2024
