Privacy Policy and Terms & Conditions

Privacy Policy

General

La Grange Crane Services, Inc. (“La Grange Crane” or “we”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the practices that La Grange Crane follows with respect to the types of information we may collect from you or that you may provide when you visit the website lagrangecrane.com (the “Site”).  This Policy applies only to information we collect from this Site and does not apply to any other website or business activity of La Grange Crane.  By using our Site, you consent to the collection, use, maintenance and disclosure of this information by us.

We reserve the right to revise this policy at any time.

Information We Collect

We collect “personally identifiable information” and “usage information” from our Site. This information includes user’s name, physical address, phone number, and e-mail address as well as your computer’s IP address or browser type and any other information you voluntarily choose to share with us on forms.

“Personally identifiable information” is information that tells us who you are, such as your name, physical address, and e-mail address. “Usage information” is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit or use our Site, such as your computer’s IP address or browser type.

We may collect personally identifiable information when you create an account with our Site, edit or update your account information or if you voluntarily choose to provide it to us.  This information can be gathered when choosing to select and complete the following sections:  Contact, Get a Quote, Get in Touch, Request a Project Quote, or by choosing to contact our offices directly.  For example, we may collect your first and last name, physical address, e-mail address, and phone number.

You can choose not to provide personally identifiable information to us.  Additionally, most browsers can be configured to reject cookies or alert you when cookies are being sent. However, if you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.

We may collect “usage information” anytime you view and/or interact with our Site or its pages, features and functionality.

This Site may also use “cookies” and other technologies to recognize users, customize their experience or serve advertisements. A cookie is a small text file that a website’s server places on a user’s computer, mobile phone or other device. The cookie transmits information back to the website’s server about the browsing activities of the computer user on the site. This includes information such as pages and content viewed, the time and duration of visits and whether a computer user clicked on an advertisement. Cookies also can be used to recognize users and maintain data related to a particular individual, including passwords. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a computer user across different sites. Cookies are used as a standard practice by many sites. As important as cookies are to our Site, we understand that this might make you uncomfortable. If you would prefer not to accept cookies from our Site or any other website, you can modify the settings on your web browser. You may refer to your browser’s online help feature or user manual for instructions on how to do this. If you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.

Disclosure and Use of Information We Collect

We use personally identifiable information for the purpose for which it is provided and for the other purposes described in this Policy. Your information will be used for the following: Project related updates and job information; to respond to e-mails or inquires; to provide customer support and customer satisfaction survey. 

We may provide your personally identifiable information to third party vendors who help support overall business functions to include but not limited to, billing, strategic business planning, marketing and advertising initiatives.  Information provided will be for internal business use only and will not be disclosed to any outside entities for marketing use.

We may disclose personally identifiable information to affiliated companies, our parent company and sister companies.

We may also use and disclose personally identifiable information and automatic information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our terms of use and other agreements, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of La Grange Crane, our customers or others.

We might sell or buy subsidiaries, or business units.  In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Policy.  Also, in the event that our assets are sold, personally identifiable information may be one of the transferred assets.

Privacy of Children

The Site is a general audience website.  We do not intentionally collect personally identifiable information from users of this Site who are under the age of thirteen.

If we become aware that a user of our Site is under the age of 13 and has placed an order using our Site, we will remove that child’s personal information from our files.

Updating Your Information

If you would like to review and/or request changes to any of your personally identifiable information collected through the Site, you may call to update at (708) 354 – 3510.

Data Security

Information transmitted on the Internet and/or stored on systems attached to the Internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.  Any transmission of personal information is at your own risk.  We do not ensure, warrant or guarantee the security or integrity of such information.  We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

Links to Other Websites

While you are using this Site, you may be linked or directed to other third-party sites outside of the Site that are beyond our control.  Each of these third-party sites may have a privacy policy different from ours.  For example, you might click on a link or banner ad that will take you off the Site.  These links and banners may take you to sites of advertisers, sponsors and co-branding partners.  Please review the privacy policies of these sites.  We are not responsible for any actions or policies of such third parties.

Changes to our Policy

It is our policy to post any changes we make to our Policy on this page.  If we make material changes to how we treat our users’ personal information, we will notify you [by e-mail to the email address specified in your account] [and/or] [through a notice on the Site’s home page].  The date the Policy was last revised is identified at the top of the page.  You are responsible for ensuring we have an up-to-date active and deliverable email address for your, and for periodically visiting our Site and this Policy to check for any changes.

Contact Information

Please send any concerns regarding our privacy policy to: (708) 354-3510

Privacy Policy Last Updated:  October 29, 2024

Terms and Conditions

1. Introduction

Welcome to La Grange Crane Inc.  (https://www.lagrangecrane.com) (“Website”).  By accessing or using our Website, including any content, functionality and services offered on or through the Wesbite, you agree to comply with and be bound by the following terms and conditions (“Terms”).  Please read them carefully before you start to use the Website. If you do not agree with these Terms, you must not access or use the Website.

2. Use of the Website

• You must be at least 18 years of age to use this Website.
• You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website.
• You are responsible for ensuring that any information you provide to us is accurate and up to date.
• If you do not meet all of these requirements, you must not access or use the Website.

3. Intellectual Property

• The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by La Grange Crane, Inc. (the “Company” or “La Grange Crane”), its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
• You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own use and not for further reproduction, publication, or distribution.
• You must not:
  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
  • You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
  • If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

4. User-Generated Content

• If you submit content to the Website, such as comments or reviews, you grant the Company (and its affiliates and services providers and each of their respective licensees, successors and assigns),  a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, display, distribute and otherwise disclose to third parties any such content.
• You are solely responsible for the content you submit and agree not to post any material that is defamatory, obscene, or violates any laws.
• We use SMS to provide customers with delivery notifications, customer support and other information regarding their account. By providing your mobile phone number to La Grange Crane, you agree to receiving text messages from La Grange Crane at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe from texts at any time by replying STOP. Type HELP for help. Read the La Grange Crane privacy policy above for more information.

5. Limitation of Liability

• The Website is provided “as is” and “as available.” We make no warranties or representations regarding the accuracy, completeness, or reliability of the content.
• La Grange Crane is not responsible or liable to any third party for the content or accuracy of any User-Generated Content posted by you or any other use of the Website.

To the fullest extent permitted by law, La Grange Crane shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website.

6. Indemnification

• You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

7. Third-Party Links

• This Website may contain links to third-party websites. These links are provided for your convenience and do not signify endorsement by us.  The Company has no control over the contents of these sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.  If you decide to access any of the third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

8. Privacy Policy

• Your use of the Website, and all information we collect on this Website, is subject to and governed by our Privacy Policy, which can be found above.  By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

9. Changes to the Website

• We may update the content of the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

10. Termination

• We reserve the right to terminate or suspend your access to the Website without notice if you violate these Terms or for any other reason at our sole discretion.

11. Geographic Restrictions

• The owner of the Website is based in the State of Illinois. We provide this Website for use only by persons located in the United States.  We make no claim that the Website or any of is content is accessible or appropriate outside of the United States.  Access to the Website may not be legal by certain persons or in certain countries.  If you access the Website from outside the United Stated, you so on on your own initiative and are responsible for compliance with local laws.

12. Governing Law

• These Terms are governed by and construed in accordance with the laws of State of Illinois. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Cook County, Illinois.

13. Limitation on Time to File Claims

• Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

14. Changes to the Terms

• We may revise these Terms at any time by updating this page. Your continued use of the Website after changes are made constitutes your acceptance of the revised Terms.

15. Severability and Entire Agreement

• If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

16 Contact Us

• If you have any questions about these Terms, please contact us at (708) 354-3510.

Terms and Conditions Last Updated: January 2, 2025